A healthcare CEO redesigns an AI system with humans at the center. Efficiency gains drop from 40% to 25%. The board is disappointed — for about six months. Then the numbers come in: patient satisfaction up 60%, nurse retention up 40%, medical errors caught before harm up 90%.
Creativity, curiosity, critical thinking, communication, collaboration. These five capacities are what machines cannot supply.
FrameworkThe Five C's of Humanity
Read the full chapter in the book.
AI at the Speed of Trust releases October 13, 2026.
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