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Chapter 11 · Leading the Transformation

The Five Phases

The CEO's all-hands goes eleven minutes over and nobody minds. Agentic by end of year. Two weeks later, a team lead asks who has used the new tools for something that actually mattered. Four out of five hands go down.

You cannot skip to the end of a staircase. You climb it.
FrameworkThe Five Phases of AI Maturity

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AI at the Speed of Trust releases October 13, 2026.

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